Patient Scheduling Platform

A multi-clinic appointment and records platform serving 30,000 patients a month.

The challenge

Eleven clinics ran on three incompatible booking systems, so patients double-booked and no one could see capacity across locations.

What we did

A single Laravel platform with per-clinic tenancy, a unified patient record, WhatsApp and SMS reminders, and a capacity dashboard that lets front-desk staff rebook across any location in two clicks.

The outcome

No-shows reduced by 38% through automated reminders
Booking completed in under 45 seconds on mobile
Eleven clinics consolidated onto one system in nine weeks

Client

ClinicFlow (sample project)

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